Remote Paramedic Jay Langston was nominated as an SMS Standout by Operations Supervisor Carl Dugas for customer recognition, quality of work and living the SMS mission. Jay was recognized by a customer’s Safety Rep for always going above and beyond what is expected for a smooth flow of operations on the platform.
We wanted to know how Jay accomplishes this, so we took a peek into a day in his life to give you an idea of how SMS employees are living the core values every day. He lives his life to the fullest through his faith, traveling and listening.
AC: Describe a typical day at work.
JL: My day starts at 4:00 a.m., preparing for each day’s safety and operational meeting, followed by logistics, personnel movements and orientations. It’s filled with multitasking all day, from simply greeting a worker and establishing a safety culture to managing and investigating an incident. We strive to focus on hourly prevention and culture embodiment, then respond, mitigate and gather lessons learned when incidents do occur.
AC: How do you get pumped for the day?
AC: What’s the best vacation you’ve ever taken?
JL: I absolutely love taking cruises and experiencing new adventures with my wife and best friend, Angel. The best so far has been horseback riding in Half Moon Cay and swimming with sea turtles in Nassau, both in the Bahamas.
AC: What is your favorite thing about your job?
JL: I get to establish personal relationships and prevent injuries.
AC: What food could you live on for a month?
AC: What has been the most fulfilling moment in your career so far?
JL: Being honored by my client and peers for a job well done.
AC: What would be your advice for future safety professionals?
JL: Compassion and relationships are the most important aspects of your jobs. Everything else comes after.
AC: Which talent or superpower would you most like to have and why?
JL: Grace. We are all imperfect and the world would have so much more peace if everyone was graceful with others.
AC: What was the best advice you were ever given?
JL: Listen. Don’t hear, but listen. Be quick to listen, slow to speak and slow to anger.
AC: Do you have a bucket list? What are the top three things on it?
JL: More travel, mission trips and retirement!